Hi, I'm wondering if someone can please take a look at my cover letter for an office assistant position and give me some feedback on how it is and what I can do to write better cover letters? Thanks.
Here it is with personal info changed:
---Beginning of Letter---
Somewhere, California 99999
Dear Human Resources Specialist:
I recently discovered the Front Office Assistant position at Company Human Resources through the Company jobs website and I want to be considered for the position. My prior experience with customer service, teamwork, and clerical duties will provide Human Resources the help that it needs.
I understand Human Resources is looking for a team member with customer service skills that will assist in helping new and current employees and I will definitely be of service to fulfill those goals as I have worked with teams for many years in both the workplace and while as a student at School. I also have various clerical skills that will help Human Resources, such as with using multi-line phones, copying, printing, faxing, and filing.
Human Resources will benefit from my experience with customer service, teamwork, and clerical skills from my employment and education history that is displayed on my resume. I would appreciate the opportunity to further explain my resume and experience during an interview and will contact you regarding it next week. Thank you very much for this opportunity and your time.
---End of Letter---
Yes / No
The "hiring manager" is generally the actual person to whom one will report if hired. You may not have much luck sussing out that person, so you will likely have to address your cover letter to HR. Not only that, the actual hiring manager may simply kick your letter downstairs to HR (who will kick it back up to him/her if your quals are attractive). Yeah, it's stupid.
IMO using "Dear Human Resources" or "Dear XYZ Company" does not stand out. It's really better, again, IMO, to address a cover letter to a person by name, and especially considering the name can be found with little effort.
Look for the name of the director of HR on the company's website. Or search LinkedIn. Or simply call the company and ask the receptionist for the name of the person who receives resumes. Verify the spelling of the person's name and his/her title. Then have at it with your cover letter.
For a large company the actual director of HR may never see your letter. FWIW at least you will know you will have properly directed your letter to a person by name.